 Initial Contact As your "virtual office assistant" we could make the initial contact with the insured/claimant within 48 hours from receipt of the claim, verifying address and contact information. Geographical Mapping As your "virtual secretary" we could map out all of your claim locations using Microsoft's Streets & Trips, adding inset address, phone numbers and any other pertinent information.
Appointments As your "virtual assistant" we could recontact the insured/claimant and schedule their appointment according to their geographical location and in sync with your personal preferences. Daily Routes 
As your "virtual Girl Friday" we could prepare maps of your daily routes to and from your location of stay, also showing your remaining insureds/claimants' locations which would precipitate the opportunity for "drive-bys," if needed. These would be sent to you by e-mail the day before.
Administrative Input As your "virtual office assistant" we could input all of the administrative information available from the loss notice into Xactimate, ready for your estimate calculations. Voice Mail As your "virtual secretary" we could check your voice mail twice a day, returning all calls on your behalf, keeping a record of date, time and subject of each call. Citizens' Claims As your "virtual assistant" we could do your weekly website input of i-log updates until the property is scoped. So You're Good To Go!!! Call IIASS at (863) 692-2208 or e-mail us at mysecretary@secretarialservices.org for your "virtual secretary" |